Delivery Policy

Every product in our catalogue is delivered electronically. Nothing is shipped, so there are no shipping fees, customs charges or delivery addresses involved.

We deliver to the authorised contact named on the order, through the channel agreed in the quote: Telegram (@speedsolutionsmanager) or e-mail from info@speedsolutions.net. Credentials are never posted publicly or sent to an address that was not confirmed with you.

Standard catalogue orders are delivered within minutes and at the latest within 24 hours of confirmed payment, on business days. Enterprise volumes, custom contracts and cloud credit vouchers can take up to 3 business days, because provisioning happens on the vendor's side.

Where a vendor needs additional verification or applies its own processing time, we tell you the expected delay as soon as we learn of it.

Before credentials are issued we confirm the corporate details on the invoice, the identity of the authorised contact and, where the vendor requires it, the account or organisation the product should be attached to. Delivery starts once payment is confirmed as received and these checks are complete.

A delivery normally contains:

• the API key, account credentials, licence key or voucher code;
• the volume, tier or validity period that was ordered;
• activation or redemption instructions, and any vendor-side limits you should know about;
• the corporate invoice for the order.

If you have not received your order within the time stated above, contact us and we will trace it. Where a delivery cannot be completed, we re-issue the product or refund the undelivered part under the Refund & Cancellation Policy.

Please check the delivered credentials on receipt and report any problem within 24 hours, so that a replacement can be raised with the vendor while the case is still open.

A change of delivery contact or channel must be requested in writing by the person who placed the order, before delivery. We do not redirect a delivery on the basis of an unverified request — this protects you against impersonation.

Delivered keys and credentials are yours to secure: store them in a password manager or secrets vault, restrict access to the staff who need them, and rotate them if you suspect exposure. We are not able to restore a balance consumed by a leaked key.